Our latest Tech Recycling feature - Buyback
In today's fast-paced technological landscape, mobile phone trade-in programs have become increasingly popular. These programs offer a mutually beneficial situation for both consumers and businesses, providing a range of advantages that go beyond financial benefits. For businesses currently offering this service or considering starting a trade-in program, implementing software to manage these services can offer numerous advantages, from streamlining operations to boosting customer satisfaction.
In recent months, we have collaborated with several businesses in the Tech Recycling industry to develop and launch our latest feature for MPX-TR: Tech Recycle… Buyback.
This new update, available to all of our MPX:TR customers, provides a comprehensive solution for managing technology trade-in programs, from device processing to customer interaction and pricing negotiation.
Order Creation
Create Buyback orders, automatically import them from multiple channels, or bulk create them via upload.
Goods Receipt
Receive goods, book in stock from customers, and notify them of its arrival.
Test & Inspection
Conduct cosmetic and functional inspections to know exactly what you're purchasing before making payments.
Pricing Negotiation
If the item doesn't meet expectations, MPX provides tools to send a revised offer to your customer, including images, personal messages, and the option to accept or reject the revised offer.
Payment Processing
Easily create payment runs grouped by payment method when ready to process payments to your customer.
Returning Goods
If the item isn't satisfactory or needs to be returned, generate a picking request and arrange courier shipment to return the goods to your customer.
Add to Stock
Seamlessly add successfully purchased goods to your inventory, with a full stock journal for complete traceability of the goods' origin and cost.
Customer Communication
Automated communications at every stage of the journey, keeping your customer informed and allowing your team to focus on operations.
All these features are included with our MPX:TR: Tech Recycle product at no additional cost. This means you get access to our proven BOSS (Business Operating System as a Service) platform, designed to enhance the efficiency, traceability, and profitability of your recommerce and consumer electronics recycling business.
If you're running your own Buyback program or looking to introduce this solution to your business, get in touch today to find out how MPX can help.
Click here to book a demo.
Call Us: 01785 508 055
Email Us: techrecycle@mpx.co.uk